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Customer Support

Customer Support

Why 24/7/365 Support Matters

Online gaming never sleeps — and neither do we. Our 24/7/365 customer support ensures you can get answers, troubleshoot problems, and find resources no matter the time or day. Whether it’s a weekend, holiday, or midnight session, our team is just a message away.

This constant availability is especially important for Bangladeshi players who access Funky Time through international platforms, where time zones can cause delays if support isn’t local or around-the-clock.

Our Support Channels

Email Support

Best for detailed questions, sending attachments, or following up on ongoing issues.

  • Email: [email protected]
  • Average reply time: 12–24 hours
  • Available in Bangla and English

Telegram Support

Our fastest option for real-time assistance.

Social Media

Message us via Facebook or Instagram for casual queries or quick checks.

Website Contact Form

Submit questions directly through our contact page.

Support Availability Table

Channel Best For Response Time Availability
Telegram Urgent issues, quick guidance 1–3 hours 24/7/365
Email Detailed inquiries, attachments 12–24 hours 24/7/365
Social Media Simple queries, updates Same day 24/7/365
Contact Form General support Within 24 hours 24/7/365

Common Issues We Handle

  • Explaining Funky Time game rules and features
  • Helping with account registration and verification
  • Guidance on using bKash, Nagad, or Rocket for deposits/withdrawals
  • Providing safe play and responsible gaming tips
  • Troubleshooting platform navigation issues
  • Recommending licensed platforms for Funky Time

Languages Supported

We provide support in both Bangla and English. You can choose the language you feel most comfortable using for communication.

How to Get the Fastest Help

  1. Include as much detail as possible about your issue.
  2. Attach relevant screenshots (hide sensitive information).
  3. Let us know your device type, browser/app, and payment method.
  4. If you’ve already tried troubleshooting steps, mention them so we don’t repeat them.

Our Commitment to Players

Funky Time Bangladesh’s 24/7/365 support is built on three principles:

  • Responsiveness: We aim to resolve most issues within one interaction.
  • Accuracy: All advice is based on current platform policies and our own testing.
  • Respect: We treat every inquiry seriously and maintain your privacy.

Responsible Gaming Support

Our team is trained to recognize signs of problematic play. If you need help setting limits or self-excluding, we’ll guide you to the right tools and connect you with professional resources if needed.

Contact Us Anytime