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Contact Us

Contact Us

Why Reach Out to Funky Time Bangladesh

At Funky Time Bangladesh, we’re more than a content site — we’re a community hub built around Evolution’s Funky Time live game and the real needs of Bangladeshi players.
If you’re stuck with a payment hiccup, confused by KYC steps, comparing licensed platforms, or simply want a clear, local-first guide to multipliers and bonus rounds, our team can help.
We test popular platforms, document actual user flows, and turn hard-to-read terms into useful checklists. When you contact us, you get practical, actionable guidance tailored to Bangladesh — not generic advice copy-pasted from somewhere else.

Good to know: We are not a casino and do not accept deposits. We provide independent guides, safety checklists, and recommendations to help you choose licensed platforms and play responsibly.

Primary Contact Channels

Email Support

For detailed questions, attachments (like screenshots of errors), or formal partnership requests, email is the best route.
We aim to respond within a business day, often sooner.

Email: [email protected]

  • Great for: step-by-step help, document checks, strategy questions, content corrections.
  • Attach screenshots or short screen recordings for faster troubleshooting.

Telegram — Fastest Replies

Telegram is where many of our readers hang out. Join the channel for updates or message our support handle for quick, one-to-one help in English or Bangla.

Expect replies within 1–3 hours during most of the day.

Facebook & Instagram

Prefer social DMs? Follow us for bonus alerts, guide drops, and live tips. Send a message — we’ll route it to the right teammate.

Replies typically same-day during business hours.

Website Contact Form

Our contact form is the simplest way to reach us without opening an app. Share your name, email, and details — the more context, the faster we can help.

Form: funkytimebangladesh.com/contact

What We Can Help You With

  • Platform Selection: Understanding license signals, game availability, and support quality.
  • Payment Hurdles: bKash/Nagad/Rocket flows, name mismatches, OTP issues, and withdrawal timelines.
  • KYC & Account Checks: Which documents to upload, how to format them, and common rejection reasons.
  • Game Basics: Clear explanations of Funky Time rounds, multipliers, and bonus features.
  • Responsible Play: Setting limits, taking timeouts, and finding professional support if play doesn’t feel fun.
  • Content Requests: Ask for a new guide, update, or deeper dive — your request may become our next article.

Expected Response Times

We try to be transparent about speed so you can pick the best channel for your situation.

Channel Best For Typical Response Notes
Telegram Support Quick troubleshooting, short questions 1–3 hours Fastest option most days
Email Detailed help, attachments, partnerships 12–24 hours Great paper trail for complex cases
Facebook/Instagram DM Updates, casual queries Same day Routed to team inbox
Website Form General inquiries Within 24 hours Include screenshots for speed

How to Get Help Faster (Pro Tips)

  1. Include Context: Tell us the device (e.g., Android 12), browser/app, and the exact step where the issue appears.
  2. Add Visuals: A screenshot of the error or a 10–20s screen recording can cut troubleshooting time in half.
  3. Share Basic Details: If asking about payments, mention the method (bKash/Nagad), amount, and timestamp (no sensitive info).
  4. Quote Messages: If a platform support agent replied with a policy snippet, paste it — we’ll translate the jargon.
  5. Mention Goals: “I want a low‑stake plan for 30 minutes” helps us tailor a sensible session guide.

Languages & Availability

We support both English and Bangla. Our team is active most hours of the day, with peak coverage in the evening.
If your message arrives overnight, we’ll pick it up first thing the next day. Holidays may affect schedules slightly, but we’ll keep status notes on Telegram and our contact page when that happens.

Privacy & Data Handling

Your trust matters. When you contact us, we only collect the details necessary to answer your question — and we never ask for passwords, full card numbers, or one‑time passwords (OTPs).
If you share screenshots, please redact sensitive info first. We store support emails securely and purge attachments periodically.
For more, see our site’s privacy notice. If you’d like your past messages deleted, just reply to the thread with “Delete my data,” and we’ll confirm once done.

Responsible Gaming Support

If play stops being fun — pause. Message us and we’ll point you to limit tools, timeouts, and professional resources.
We maintain a short list of organizations that offer confidential support and self‑assessment tools, and we can help you navigate platform self‑exclusion steps if you decide that’s right for you.

Partnerships, Media & Collaboration

We collaborate with responsible, licensed platforms and content creators who share our player‑first values.
If you’re a casino operator, payment provider, researcher, or media outlet interested in interviews, data, or co‑branded educational content, email our partnerships inbox with a brief and timeline.

Business Email: [email protected]

Common Contact Scenarios (With Quick Answers)

“My bKash deposit failed — what now?”

First, confirm name and account match your KYC, retry with a smaller amount, and check for any daily limits.
If the wallet shows “sent” but the casino doesn’t credit, share the transaction ID and timestamp with the platform’s support; most reconcile within a few hours.
Send us a screenshot (with sensitive data hidden) and we’ll suggest next steps.

“KYC keeps getting rejected.”

Ensure your ID photo corners are visible, no glare, and the text is crisp. Address docs should show your full name and issue date.
If your ID name differs slightly from your payment name, provide a supporting document (e.g., bank letter). We can review a redacted copy and flag likely rejection reasons.

“Which platform is safest for Funky Time?”

Look for a visible license, HTTPS, clear T&Cs, responsible‑gaming tools, and responsive support.
We publish checklists and can DM a short list based on your payment preferences and device.

Get in Touch Today

Whether you need a quick pointer or a deep, step‑by‑step walkthrough, we’re here for you.
Choose a channel that fits your style — Telegram for speed, email for detail, social for convenience — and we’ll get you unstuck fast.
Funky Time should be fun. With the right info and responsible habits, it will be.